Virtual Administration / PA Services
VA Portal is your one stop shop for all of your business administration needs. You deal with clients and we’ll handle the rest. It’s like having an office full of staff, but you don’t have to provide office space or facilities, just the instructions.
VA Portal can partner you with a support person that suits your business and your specific requirements. All of our Virtual Assistants are experts in the field of admininstration and have skills across a wide range of tasks.
Virtual Assistance to Transform Your Business
As well as supplying the products or services your business offers, many entrepreneurs make the huge mistake of trying to do everything themselves. They’ll attempt to look after the books, become a ‘work at home typist’, maintain their client database, take phone calls, set appointments, maintain their diary – the list goes on. They become Jacks-of-all-trades in an effort to save time and money, when in fact, they’ve lost both.
Soon they realise they need the services of a Virtual Assistant!
Below are the services we provide as Virtual Assistants. Of course, this is not an exhaustive list – we don’t have space to list everything that our team members are able to assist you with. Use this information as a guide and then contact us to discuss your requirements.
Online Business Manager (OBM)
If you have NO support team in place in your business, it’s time for you to think about partnering with an Online Business Manager (OBM).
The role of an OBM is to free up your time. This way you can focus your time, skill set and energy on the things that only YOU can do in your business.
Is a large percent of your business online or would you like to move it online? If yes, then an OBM is the person who can guide and support you in this process. They will provide you with great recommendations on how to accomplish it, and get it set up and running for your business. Would you like to know more?
VA Portal’s OBM works with many successful entrepreneurs including coaches, trainers, speakers in a variety of industries. If you have a small or home-based business, working with an OBM could be the most important step you take this year in growing your company and simplyfying your life.
Some of the services we can provide are:
- Diary management
- Personal Assistant functions
- Online database, auto-responders and emailing management
- Email and correspondence
- Newsletter design and eZines
- Direct mailing, mail merge letters, labels and emails
- Website maintenance
- Hosting and domain name registration, transfers and management
Virtual Admin / PA Services
Any administration task you require to assist in the day-to-day running of your office, can be done virtually by a team member of VA Portal.
Some of the tasks we can provide include:
- Diary management (scheduling of appointemtns, appointment reminders)
- Telephone calls – minimal throughout the day
- Event/conference management and coordination
- Travel and accommodation arrangements
- Document editing, copy typing or typing of handwritten documents. Our team can handle general business documents and correspondence, agendas, minutes and support documents, large documents and reports, manuscripts, assignments and thesis
- Proofreading
- Document templates
- Leaflets/Brochures
- Mail merges/mail outs
- Resumes and CVs
- Document formatting. Formatting of documents to ensure consistency in your branding, headers, footers, numbering and references, will take us a fraction of the time it would take you, because it’s what we do.
- Colour printing, faxing/scanning
- Laminating and binding
- Internet research and purchasing
Virtual Reception
Do you lose quality time answering all of your client calls? Consider a Virtual Receptionist who can answer and respond to telephone enquiries on your behalf. They don’t even have to be in your office as all calls are directed to our Virtual Receptionists remotely.
Want to find out more about how we can help you with your business phone calls?
Virtual Transcription
- Audio typing (micro & mini cassettes), normal cassettes (can be downloaded to computer and then used digitally)
- Digital transcription (all formats)
Completed with quick turnaround times and documents formatted to your specifications.
You can supply us with a template to follow or simply provide guidelines on how the document should be finished.
Single speakers through to focus groups catered for (files with more than 4 speakers may incur higher costs).
Virtual Presentations
Utilising Microsoft PowerPoint, we can create a slideshow template to reflect your branding, keeping your presentations consistent and professional.
Editing of existing slideshows to update your format and content, creating notes and handouts, setting up presentations with audio and movie content all catered for. We can make it as plain or as dynamic as you like.
Virtual Spreadsheets
From simple tables through to complex sheets with formulaes and automatic calculations – we can assist you. All tables and spreadsheets are customised to suit your needs.
Convert your data entry into graphical images for easy analysis of resutls.
Our VAs can take care of your spreadsheet needs including data entry, design and analysis. Specialty database programs available.
Virtual Databases
The VA Portal team can organise the design and then we can manage all the updates of databases, including ACT!, Infusionsoft, SalesForce, Zoho and even Access.
Our team are happy to learn any new programs to assist your business. Just ask!
Heidi Fowler - Career Development
Heidi’s professional career service is for those who want to make a great first impression with a potential employer.
Heidi works with clients from across NSW and Australia and offers career development consulting, resume writing, job interview coaching, LinkedIn profile summaries and training. She has had success with clients from both Government and non-Government backgrounds, across a variety of industries.
She also facilitates engaging workshops in career development, communication, business writing and work priorities.
Heidi is a member of the Career Development Association of Australia, and currently on the NSW Committee.
Heidi is passionate about helping others succeed, qualities that have been central to her career, from office manager to teacher, to career coach. These same attributes are the driving force behind all aspects of her business, with her goal of providing a first-class service.
